Regarding Our Policy
At The Pacific Digital LLC, safeguarding our customers' well-being is our foremost priority on https://pacificdigitalsllc.com/, and we hold it in the highest regard. While we do collect information from our customers, it is solely utilized to enhance our customer services. Our company fully recognizes that the maintenance and utilization of our customers' data are our responsibilities. We do not lease or sell the information provided by our customers online.
This policy outlines how we use the personal information we collect from our clients, why we collect it, and how it is utilized. Within our policy, we describe the choices you can make regarding the collection and use of your information.
Collection of Personal Information
The Pacific Digital LLC collects information such as the customer's name, email address, postal information, and phone number. These details are provided by the customer when making a purchase or storing information with our company. We may also use email addresses or postal addresses obtained through our mailing system, such as our Contact Us Form, to respond to comments, inquiries, and more.
Additionally, our company maintains records of items that have piqued our customers' interest in the past, as well as their online purchases.
Utilization of Collected Data
The information collected is utilized in various ways to enhance our services. Our company employs the data saved by our customers to process their orders. We also send order confirmation emails and may contact customers via phone, postal address, or email if we have additional questions about their orders.
As customers, you may also receive updates about our website and services, including newsletters and information about promotions. Furthermore, we may use information about your interests and purchases to improve our website design and enhance the overall customer shopping experience.
Opting Out of Newsletters
If you no longer wish to receive our newsletters and promotional communications, you can opt out by following the instructions provided in each newsletter or communication. You can also contact us via email or call us at +1 866 900 7227.
Social Media Features and Widgets
Our website includes Social Media Features such as the Facebook Like button and Widgets like the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, the page you are visiting on our site, and may place a cookie to enable their proper functioning. Social Media Features and Widgets are either hosted by a third party or directly on our site, and your interactions with these Features are governed by the privacy policies of the respective companies providing them.
Sharing with Third Parties
Personal information will not be disclosed to third parties unless explicitly agreed upon. We do not share personal data with third parties.
We use credit card processing companies to bill you for services, but these organizations do not retain, share, store, or use personally identifiable information for any other purposes. Additionally, we utilize ZopimChat to provide live customer support chat on our website, and these organizations are authorized to use your personal information solely to provide services to us.
Security of Personal Information
Our customers' information is secure, protected during transmission through the use of Secure Sockets Layer (SSL) Software, which encrypts the data provided by customers. We adhere to generally accepted industry standards to safeguard the personal information submitted to us, both during transmission and upon receipt. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
If you have any security-related questions about our website, you can email us at info@pacificdigitalsllc.com.
Access to Registered Accounts
Customers can access their registered accounts by signing in on our homepage. Once logged in, customers have access to their previous records and the information they have submitted to the site. Customers can update their information by clicking "My Account" after logging into their accounts.
Changing and Deleting/Unsubscribing Accounts
To request the cancellation of a subscription or the deletion of personal information, customers should send an email. This will prevent customers from receiving email communications related to any online orders they may have placed on the site. We will retain your information as long as your account is active or as needed to provide you with services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies and Their Usage
Cookies are alphanumeric identifiers that are transferred to customers' hard drives through their web browsers. This enables our systems to recognize customers' browsers and store items in their shopping carts during visits.
The Help section of most browsers' toolbars can provide instructions on how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies altogether. However, cookies allow customers to take advantage of the best features on our site, so we recommend leaving them enabled.
We also monitor your IP address to troubleshoot server issues and manage our website. Your IP address is used to gather general demographic information about you, such as your location and internet service provider. We may also collect aggregated information on how our users are using the site, including traffic patterns and search queries. IP address and log file information is not linked to Personally Identifiable Information (PII).
Additionally, we log browser types, access times, URLs from which visitors came to our site, and URLs viewed by visitors while on our site. With the exception of the circumstances outlined in this Privacy Policy, we do not share this information with third parties, except in aggregate form.
The use of cookies by our partners, affiliates, tracking service providers, and service providers is not covered by our privacy statement. We do not have access to or control over these cookies. Our partners, affiliates, tracking service providers, and service providers use session ID cookies to make it easier for you to navigate our website.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (also known as Web Beacons/Web Bugs) to help us manage content on our site by informing us about the effectiveness of content. Clear gifs are small graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. Unlike cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not link the information collected by clear gifs to our users' personally identifiable information.
Testimonials
With your consent, we may post your testimonial along with your name. If you want your testimonial removed, please contact us.
Links to Other Websites
Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Notice of Privacy Policy Changes
If we decide to modify our privacy policy, we will announce those changes on this privacy statement, the homepage, and other appropriate locations to ensure you are informed about the information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to amend this privacy statement at any time, so please review it regularly. If we make material changes to this policy, we will notify you here, by email, or through a notice on our homepage before the changes take effect.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a legal proceeding, court order, or legal process served on our website.
Questions
If you have any questions regarding our Privacy Policy or the use of your information, please call our toll-free number at (+1 866 900 7227) or email us at info@pacificdigitalsllc.com.